What We Collect and Why We Collect It
When you register an account with 4d2ulive, we collect the information you submit directly — your name, contact details and preferred payment method. When you fund your account through Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference and amount for reconciliation; we
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do not store your wallet PIN or full card number. We also collect device and session data automatically — browser type, IP address, pages visited and session duration — so we can keep the platform running properly and detect unusual access patterns. This data is not
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sold to third parties. It may be shared with payment processors, fraud-prevention services and, where required by applicable law, regulatory bodies. Retention periods vary by data type: account registration data is kept for as long as your account remains active and for a period after closure
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as required by local legal obligations. Session and device logs are held for a shorter window for security purposes. Access to your account is conditional on local law; this policy applies to you if you are in a region where the platform is available under local
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law. If you are in Subang Jaya or anywhere else in Malaysia, the same data practices apply uniformly across all accounts.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.